You have been directed to this site to complete a survey which will help Spectrum Engineers gain insight to better serve you and your needs. Results will remain confidential. This information will not be sold or distributed to any other party.

Please answer each question in a spontaneous but honest fashion. The information we collect will be forwarded to Spectrum Engineers, unedited with no modifications, additions or omissions.

Spectrum Engineers Quality of Service Evaluation.


    Submit the following information: (Optional)
NAME
COMPANY
PHONE
eMAIL


1. Which one best describes your organization:

Architect Owner Other


2. Which one best describes the size of your organization:

1-12 employees
13-50 employees
51-100 employees
100-500 employees
500+ employees


3. Which one best describes your role in your organization:

Principal
Project Manager
Architect
Interior Designer
Facility Manager
Purchasing
Planning / Design
Marketing / Accounting
Other


4. Have you ever worked with Spectrum Engineers?

Yes
No (If no, why not? Please skip questions 5-15 and SUBMIT now)


5. How often have you worked with Spectrum Engineers over the last 12 months?

On a few of my projects
On about half of my projects
On nearly all of my projects
On all of my projects


6. Which of Spectrum's disciplines have you worked with over the past 12 months?
(Check all that apply)

Mechanical Engineering
Electrical Engineering
Technology Design (multimedia, a/v, nurse call, fire alarm, sound, security, etc.)
Lighting Design
Acoustical Engineering
Theatre Design


7. On a scale of 1-5 ( 1-above average, 5-below average) rate Spectrum Engineers with regards to:

1 2 3 4 5 Communication
1 2 3 4 5 Design coordination
1 2 3 4 5 Quality of deliverables
1 2 3 4 5 Timeliness of deliverables
1 2 3 4 5 Attandance at design meetings
1 2 3 4 5 Cost control
1 2 3 4 5 Professionalism
1 2 3 4 5 Ability to exceed your expectaions
1 2 3 4 5 Knowledge of current technologies
1 2 3 4 5 Fees


8. Do you believe integrated services can measurably decrease the likelihood of budget overruns?

Yes
No


9. Do you believe integrated services can measurably decrease the likelihood of schedule overruns?

Yes
No


10. Do you believe integrated services can measurably decrease your effort on a project?

Yes
No


11. On a scale of 1-5 ( 1-above average, 5-below average) how well does Spectrum Engineers integrate and coordinate its in-house disciplines (mechanical, electrical and acoustical engineering, technology, lighting and theatre design)?

1 2 3 4 5


12. For which of the following project types would you consider using Spectrum Engineers?
(Select all that apply)

Mechanical
Electrical
High-tech
Office
Educational
Health care
Museum
Theater
Historic renovation/restoration
Residential (single family)
Residential (multi-family)
Transportation facility
Green Buildings
Retail
Building automation
High-voltage transmission and distribution
Central plant
Recreational
Industrial
Laboratories
Courts
Correctional or security-intensive
Federal government
State or local government


13. Would you hire Spectrum Engineers again?

Yes
No


14. How might Spectrum Engineers better serve you?




15. What do you consider Spectrum Engineers' strengths?





    Thank you for taking the time to complete this survey. The information you have provided will allow Spectrum Engineers to evaluate their performance and to assess any changes that need to be made in order to more effectively serve you.